How do I . . .

Librarians Can Help You Find an Answer

• Online Reference Help: Click on the red “Ask a Librarian” tab on the right hand side on our site to ask us a question via chat during our normal business hours.
• Email Reference: Send your question via email to reference@gcls.org. You will receive a response within 24 hours.
• Telephone Reference: Call us at (856) 223-6050 to speak to a librarian at the Mullica Hill Branch Reference Desk during business hours or leave a voice mail.
• Text / SMS Reference: The Mullica Hill Branch Reference Department can be contacted by texting: START to (856) 270-7883. A Reference Librarian will respond via return message as time permits during normal business hours. Please note that GCLS does not charge for SMS services, but standard text messaging rates may be applied by your service provider. Cost is contingent upon your phone plan and wireless service provider.
• Need help with our resources but the library is closed? Niche Academy offers tutorials for many of our databases, eCollections, as well as other online services such as email and social media. These tutorials are available on-demand any time!

• Why PINs? During the first week of January 2017, the Gloucester County Library System implemented the use of PIN numbers along with the library card number to sign in to most library services. PIN numbers provide an additional layer of security to your personal information. For example, a PIN number protects your bank debit card and helps to prevent unauthorized access to your account. A library card PIN number provides the same type of protection from unauthorized use and access to your personal information.
• What is my PIN? By default, the PIN will be the last 4 digits of your library card number. We strongly recommend changing your PIN.
• How do I change or reset my PIN? GCLS strongly recommends that library patrons change their initial default PIN number to one that is meaningful to them. Your PIN can be comprised of numbers or letters. You can log into the online catalog to change your PIN using these steps:
  • 1. Click on Log In – locating in the blue bar at the top of the screen.
  • 2. Click on the red Forgot My PIN text.
  • 3. Enter your library card number and click Submit. This will send you an email with a link to change your PIN.
  • 4. Go to your email and click on the link you received. Enter your library card number and new PIN of your choice and click on Save Changes.
  • You may also visit any GCLS library in person to change your PIN number with staff assistance and appropriate ID.
• Still having trouble? Please contact the reference desk at 856-223-6050 or email reference@gcls.org for assistance. Please note that a PIN cannot be retrieved or changed by staff without appropriate identification.

GCLS has implemented automatic renewals for most GCLS materials! This means that on the due date, the items will renew themselves and, if there is an email associated with your library account, you will get an email letting you know that they did.

Please note: some materials cannot be automatically renewed. This includes materials borrowed from LOGIN consortium libraries, museum passes, 3 day DVDs, hotspots, and other materials. Items on hold and items that have already been renewed twice cannot be renewed.

Checking your Account:

In the library catalog, locate the My Account link in the blue toolbar at the top of the screen. Click it, and a login window will pop up. Enter your library card number and PIN in order to access your account.

After logging in, you’ll see a preview on the right side of the screen showing you how many checkouts you have out, how many holds you have placed, and how much you owe in fines. You can view everything in greater details by clicking on the grey tabs in the center of the screen.

Renewing Items

To renew items, click on the box next to the item to check it. When you have selected everything you want to renew, click on the orange “Renew“ button. Take note of any items that fail to renew after clicking the button. Items that have reached their renewal limit will be unable to be selected.

Gloucester County Library System

389 Wolfert Station Road
Mullica Hill, NJ 08062 

Phone: 856-223-6000
Fax: 856-223-6039

Getting a Library Card

The Gloucester County Library System (GCLS) issues library cards to residents of the 14 GCLS member communities who pay a dedicated county library tax. Residents of the following communities in Gloucester County qualify for access to GCLS library services with required proof of residency:

The Gloucester County Library System issues library cards in-person at any one of our branches located Glassboro, Greenwich, Logan, Mullica Hill, and Swedesboro. A photo ID and proof of residency must be presented in the form of any one of the following:

• NJ Driver’s License
• NJ non-driver ID (issued by the NJ Motor Vehicle Commission)
• Current municipal tax bill, utility bill, or bank statement showing your name and address, plus a photo ID
• Out-of-county owners of businesses or property located in a GCLS member community bust show proof of business or property ownership, plus a photo ID

Digital library cards are also available for residents of the member communities. These can be applied for online and allow access to our downloadable and online books, audiobooks, movies, music, magazines and more in addition to our research databases.

Expired or lost cards

GCLS cards are renewed every 2 years. Please don’t throw away your old card! Renew your card by presenting it to circulation staff along with your current driver’s license. Your card will be updated. There is a $1 fee to replace a lost library card. If you have forgotten your card, you may present your driver’s license.

Non-resident cards

Out-of-County residents (excluding Cumberland and Salem counties) may purchase access to GCLS library services for an annual fee of $100 per year. A six month membership may be purchased for $50.

GCLS is a member of the LOGIN consortium and honors library cards issued by libraries located throughout Gloucester, Cumberland, and Salem counties.

If an item is owned by another library or unavailable at this time, you may place a hold on it. This will allow you to join a waitlist for the item and get a notification when the items are ready for you to pickup.

• Locate and click on the Place Hold button on the right side of the screen.
• Type your library barcode number (entire number without any spaces) and PIN in.
• Choose the library where you would like to pick up the item.
• Click on the Place Hold button.

You can also place holds on multiple items at a time. On the search results screen, check the box next to each item you’d like to request. Then, in the Select an Action dropdown, choose Place Hold. You’ll then be prompted to login using your card number and PIN (if you have not already done so), and to choose a library for pick up.

GCLS has implemented automatic renewals for most GCLS materials! This means thaty on the due date, the items will renew themselves and, if there is an email associated with your library account, you will get an email letting you know that they did.

Please note: some materials cannot be automatically renewed. This includes materials borrowed from LOGIN consortium libraries, museum passes, 3 day DVDs, hotspots, and other materials. Items on hold and items that have already been renewed twice cannot be renewed.

Checking your account

In the library catalog, locate the My Account link in the blue toolbar at the top of the screen.

Please note: to use any feature of My Account, you must have your library card number (User ID) and know your PIN

After logging in, you’ll see a preview on the right side of the screen showing you how many checkouts you have out, how many holds you have placed, and how much you owe in fines. You can view everything in greater details by clicking on the grey tabs in the center of the screen.

Renewing Materials

To renew items, click on the box next to the item to check it. When you have selected everything you want to renew, click on the orange “Renew“ button. Take note of any items that fail to renew after clicking the button. Items that have reached their renewal limit will be unable to be selected.

To reserve a meeting room at a GCLS branch library, download and complete the Policy and Regulations and the Meeting Room Reservation forms. Return the forms by faxing them to 856-223-6039 or by scanning and emailing them to meetingrooms@gcls.org.

Floor plans for each of the locations are available below:

• Glassboro
• Greenwich
• Logan
• Mullica Hill
• Swedesboro